Privacy Policy

Effective Date: November 27, 2025


Flower Mound Window Replacement ("we," "our," or "us") is dedicated to protecting the privacy of our clients, prospective customers, and website visitors. This Privacy Policy outlines how we collect, use, and share your personal information in connection with our window and door replacement and installation services in Flower Mound, Texas.


1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information").

A. Information You Provide Directly to Us

This information is provided when you request a quote, schedule a service, contact us via phone, or enter into a service contract.

  • Contact Information: Name, mailing address ( 2244 Shoreline Rd, Flower Mound, TX 75022 ), and phone number ( 469-522-9618 ).
  • Project Details: Information about your property, specific replacement needs, and materials preferences.
  • Financial and Transactional Information: Payment details (processed securely by third parties, not stored by us), records of services purchased, and billing history.

B. Information Collected Automatically

When you interact with our website or digital communications, we may automatically collect data via cookies and similar technologies.

  • Usage Data: Details about how you interact with our website, including pages visited, time spent, and referring websites.
  • Device Data: Your Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.

2. How We Use Your Information

We use your Personal Information for the following business purposes:

  • Service Fulfillment: To prepare and provide accurate estimates, schedule and complete all installation services, and process payments.
  • Communication: To answer your questions, send project confirmations, update you on scheduling changes, and provide appointment reminders.
  • Marketing & Promotions: To send you information about our products, special offers, and services that may be relevant to you. You always have the option to unsubscribe from these communications.
  • Business Improvement: To analyze and enhance the functionality of our website, the quality of our service, and the overall customer experience.
  • Legal Compliance: To comply with applicable laws, enforce our agreements, and protect the rights, property, and safety of our business and our clients.

3. How We Share Your Information

We do not sell your Personal Information. We only share your information with the following categories of third parties as strictly necessary to operate our business and provide services:

  • Service Providers: We engage trusted third-party companies that perform functions on our behalf, such as payment processing, IT support, and scheduling. These providers are required to protect your information and only use it for the purposes for which it was disclosed.
  • Legal Obligations: We may disclose your information if required to do so by law, such as to comply with a court order, legal process, or governmental request.
  • Business Transfers: Information may be transferred to a third party in the event of a merger, acquisition, or sale of all or part of our business assets.

4. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through the Internet.

5. Your Choices and Rights

  • Opt-Out of Marketing: You have the right to opt out of receiving promotional communications from us by following the unsubscribe link in our marketing emails.
  • Access and Correction: You may contact us to inquire about the Personal Information we hold about you and request that we correct any inaccuracies.

6. Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or our practices, please contact us:

  • Business Name: Flower Mound Window Replacement
  • Address: 2244 Shoreline Rd, Flower Mound, TX 75022
  • Phone Number: 469-522-9618